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Ref.10825 - Learning Specialist
To: Angela Taylor
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Learning Specialist


Ref. 10825
Contract position
Client's sector: Healthcare, Pharma & Chemistry

Skills: Cornerstone, eLearning, customer service
Required languages: English
Industry: Human Resources

For our client, a leading Life Sciences company with headquarters in Basel, Swisslinx are searching for a highly motivated Learning Specialist to join their Learning, Business Process and Capabilities team on a contract that will run until the end of the year.

Learning Specialist

1) Provide direct training support of client including the following scope:
• Support the Learning Key Account Manager in meeting client and PTAC-L learning needs.
• Record and manage training information in the LMS to ensure accurate learning plans/histories, up-to-date role tasks and availability of current training materials.
• Manage Intake Requests from client groups in partnership with the Shared Service Center.
• Support of internal projects/initiatives in PTAC-L and client portfolio.
• Support Audit/inspection activities, as applicable.
• Manage classroom training logistic coordination including scheduling and administration.
• Publish training performance metrics reports for Sr. Leadership.
• Provide onboarding/Off-boarding of customers, as applicable.
• Provide excellent customer service, through helping to solve pain points, listen carefully to customer requests and follow up.
• Manage training documentation in GMP environment.

2) Support PT Cornerstone Project (30-50% of workload):
• Support implementation of Cornerstone Learning Management System in PT global functions by partnering with team members and with client groups.

• +2 years of experience in a similar role with the same tasks is a must (training support, learning specialist, client support)
• Good understanding of systems administration, experience with standard office applications
• Ability to solve problems using good judgement and collaboration as needed
• Strong customer service focus
• Strong collaboration skills, interacting with the team and customers
• Strong organizational skills and can prioritize daily work with minimum oversight
• Fluent English
• Cornerstone knowledge strongly preferred

This position offers a fantastic opportunity for a candidate to gain experience with one of the world’s leading life sciences companies.

Would you like to learn more about this unique opportunity? Then please apply online. We look forward to hearing from you!

Contact person: Angela Taylor

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