IT Operations Specialist

Job description:

As the premier supplier to our client, a leading commodities and natural resources company, Swisslinx is looking for a highly motivated individual to take on a challenging role in their HQ, as an IT Operations Specialist,

In this role you will play a crucial role in managing the day- to-day operations of our client’s infrastructure systems, ensuring smooth functioning, and driving impactful changes. You will be part of a team of 3 people working as an engineer but be involved in the project and external providers.

Key responsibilities:

• Operational Excellence: Take charge of the day-to-day operations of our infrastructure systems, prioritizing planning, user impact, change, and problem management. Your expertise will be pivotal in ensuring seamless operations
• Expert-Level Support: Showcase your proficiency by resolving complex IT issues with efficiency and precision. Uphold best practices to deliver optimal solutions and contribute to maintaining a high-performance IT environment
• Cloud Computing Infrastructure: Design, develop, and maintain both private and public cloud computing infrastructures, data, and network systems

Requirements:

• Bachelor’s degree in Information Technology, Computer Science, or related field as well as 5+ years of professional experience as a second-line IT Engineer or equivalent, ideally in a multinational environment
• Proficiency in cloud administration and virtualization technologies to ensure effective management of our modern infrastructure ideally in Azure
•  Experienced working with Microsoft cloud such as Azure and MS365
• Proven ability to manage project timelines effectively, ensuring that deliverables are met promptly
• Familiarity with Mobile Device Management & Service Desk ticketing Platforms, contributing to efficient support processes.
• ITIL certification is a plus, demonstrating your commitment to industry best practices
• Fluent in English, German should be at a B2 Level, ideally
• Must be happy to be onsite 5 days a week