Principal Researcher - Usability and CX Lab

Job description:

About the Role

As a Principal Researcher in the Usability and CX Lab, you'll be at the forefront of one of the most advanced usability programs in the industry. You'll work with a team of 50+ researchers and designers to enhance usability testing processes, introduce automation, and ensure that user insights drive product development.

You'll be responsible for leading usability studies, utilizing methodologies like A/B testing, unmoderated usability tests, VR concept testing, and formative evaluations. Your work will provide key insights to enhance product design and ensure compliance with usability requirements throughout the development lifecycle.

Identify user profiles, tasks, hazard-related use scenarios, and usability risks

• Translate UX research insights into efficient, user-friendly experiences
• Plan and execute formative usability studies
• Provide mentorship and guidance to junior designers
• Improve usability testing processes and automate workflows
• Advocate for accessibility, quality, and usability for end-users

Requirements:

• BSc in Science, Industrial Engineering, Psychology, Human Factors Engineering, or a related field
• 4+ years of experience in UX research and usability testing
• Experience in formative evaluation methods and analyzing physiological & behavioral data
• Strong presentation and communication skills
• Knowledge of usability testing automation tools
• Fluent in English

Compensation benefits:

💡 Work on game-changing healthcare solutions

🌍 Be part of an international, dynamic UX team

🚀 Hybrid work model with up to 3 days remote

✈️ Minimal travel (less than 10%)

🏆 Opportunity to extend your contract